Stress-free Repairs with
a Total Home Protection Plan
Furnaces. Air conditioners. Plumbing. Keeping all these systems
running can be tough, especially as they get older and more
likely to break down
- Peace of mind by covering any unexpected repairs and service for your heating, cooling and plumbing equipment.
- One affordable, worry-free package.
- From a faulty furnace or AC unit to a dripping faucet, we’ve got your back.
With a purchase of a qualifying Protection Plan, get a select Maintenance or Protection Plan of your choice free
Three Protection Plans, One Affordable Bundle for only $39.99/month + HST
With a Total Home Protection Plan, our three most popular protection plans are bundled in a single package, saving you 28% compared to buying each plan separately. You pay just one monthly price for all heating, cooling and plumbing service and repair coverage — so if anything breaks down, you know it will be fixed.
Heating
Heating Protection Plan
What’s Included
- If your furnace or boiler breaks down or malfunctions, we’ll send a fully licensed technician to fix it. Call by 5:00 p.m. and we’ll be there as soon as that same day.*1
- Unlimited service calls, including after-hours and weekend service at no extra cost.**
- Parts and labour coverage for expensive furnace or boiler repairs or parts replacements.***
- Service for all major furnace and boiler makes and models.
- Coverage for all your heating systems, even if you didn’t buy them from Air and Water Care.
What’s Covered
- Furnace:
Blower/blower components, condensate pumps, door switch, electric ignition system, fan control, fan motor, flame spreader, fuel or air flappers, furnace low voltage circuit fuse, gas appliance regulator, gas burner and orifices, gas control valve, heating circuit transformer, hot surface igniter, ignition runner bar, pilot burner, pilot tubing, pressure relief valve, pulley and belt, relay, roll out switch, summer/winter switch, thermocouple/generator, vent system pressure switch/tubing, ventor/motor assembly
Boiler:
Aquastat controls, automatic vent damper/motor, flow switch, internal wiring, limit controls, primary circulator/pump
Cooling
Cooling Protection Plan
What’s Included
- If your air conditioner breaks down or malfunctions, we’ll send a fully licensed technician to fix it. Call by 5:00 p.m. and we’ll be there as soon as that same day.*1
- Unlimited service calls, including after-hours and weekend service at no extra cost.**
- Parts and labour coverage for expensive AC repairs or parts replacements.***
- Service for all major air conditioner makes and models.
- Coverage for all your cooling systems, even if you didn’t buy them from Air and Water Care.
What’s Covered
Add-on fan centres, add-on indoor fan relay, capacitor, compressor***, condensate pumps, condenser coil***, condenser fan motor, cooling contactor/relay and evaporator coil, fan blades, filter driers, internal copper tubing, internal electrical wiring, low ambient temperature sensor, service valves, shredder valves and thermostatic expansion valves
Plumbing and Drains
Plumbing and Drains Protection Plan
What’s Included
- We’ll send a licensed and insured plumber to diagnose and repair any blockages or other issues with the piping or drains for your toilets, sinks and showers.
- Annual auger and camera scope of each blocked below-grade drain, if required.
- A 15% discount on fixture upgrades and improvements.****
- A 15% discount on parts and labour charges for permanent below-grade drain repairs.****
- Parts and labour coverage for plumbing repairs and parts replacements.**
What’s Covered
Piping and drains inside your home (toilets, sinks, showers), waste drains within the boundary of your property to the connection point to the main municipal drain, hot and cold water pipes, outside hose bibs, stop and waste valves, piping to your humidifier and refrigerator, moving parts within the toilet tank, below-grade wastewater drains
Why Choose Air and Water Care?
When you choose Air and Water Care, you get expert advice and quality work from one of our friendly, professional and fully licensed technicians along with:

Parts and labour coverage that includes all the HVAC and plumbing items that most frequently need repair or service

Fast and easy service appointment booking through the website

Service and repairs for a wide range of devices and brands, often on the same day*

Unlimited service calls, including after-hours and weekend service at no extra cost

24/7 support centre to help you book a service call, no matter what time it is
With a 5 score on Google and 100% 5-star reviews, our customers agree that we work hard to deliver the best service
5
Reviews
A CUSTOMER COMFORT-FIRST APPROACH
Highly-Rated HVAC Company in Kitchener
- ALWAYS ON-TIME
- PROFESSIONAL AND FRIENDLY SERVICE
- KNOWLEDGEABLE TEAM
5-STAR MAINTENANCE CLUB
Our Annual Maintenance Plan Keeps Your System In Check
With an Kitchener, Waterloo and surrounding areas 5-Star Maintenance Membership, you keep your heating and air conditioning system running efficiently year-round! Plus, enjoy all of these benefits:
Contact Your Local Kitchener Heating & Cooling Experts Today For Immediate Service
Don’t wait to get the help you need. Contact Air and Water Care today for immediate service and get your HVAC system running smoothly again. Our team of experienced and certified technicians is here to help you enjoy a comfortable home all year round.